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Dropboxcleanup.exe has stopped working - Windows 8.1
I get the popup error message "Dropboxcleanup.exe has stopped working" about once every hour. This has been happening in the last 12 hours so I assume there's been a recent update. I'm on 168.4.4802. The error is happening as Dropboxcleanup.exe says it can't find api-ms-win-core-heap-l2-1-0.dll.
Thanks.
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In the question:
Dropboxcleanup.exe has stopped working - Windows 8.1
someone erroneously said the problem was solved, early on. It is NOT SOLVED. Maybe the reason that Dropboxers are ignoring the thread is that they think it IS fixed.
Come to think of it, my dropbox is set to not start when my computer starts, so why am I even receiving this message? I specifically did this because I haven't been using the program for quite some time, and I never expected anything like this to come up because if I'm asking a program to not start, then why should it start, or anything associated with it?
Because it's a side-effect of the scheduled task that attempts every hour to update Dropbox if a new version is available.
sammdesmondDropbox Staff
Thank-you! Finally someone has taken notice.
BUT, why has it taken so long to get a proper response? Is there something that any of us users could have done, or should have done, that would have got a proper acknowledgment sooner? This problem's been in discussion for 40 days.
