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Issues with Mac DB Update (v175.4.5569)
After the latest update on my Mac Intel laptop (13.4), DropBox has been horrific. -DB folders placed in the Favorites sidebar disappeared, and I can't recreate them. Drag and drop does nothing. -...
I may have fixed my problem. My previously reported partial fix, failed after a reboot (Starting...♾️). So I tried the new beta v 176.3.5105. Still a perpetual start (with no reported errors).
So I signed out of DB on my laptop, uninstalled the app, and deleted all of the DropBox related files. I used this as a guide. https://cleanerone.trendmicro.com/blog/remove-dropbox-macos-or-windows/ I needed to use Terminal to delete the actual DB folder in the /Users/"name"/CloudStorage/ location. Reboot. Then installed the beta (I'd burnt too much time with v175.4.5569 already). After sign-in, DB started syncing almost immediately.
- DB folders can once again be placed in Sidebar >Favorites.
- Copying, moving, and deletion of files is now without endless "Preparing..."
Everything appears to be operating normally.🤞
Nancy , my Dropbox easily has more than 300k files in it.
Where I am now is that I completely reinstalled Dropbox and it set me up the old way, with the Dropbox in ~/Dropbox. It is working now but encouraging me to convert to the new way but I am really nervous to do so given that last time it made my computer basically unusable.
Saint: How did you remove the updated (as of last week, I think) version of dropbox, and how did you find the previous update and install it? Thanks for any help.
I followed the "advanced uninstallation" directions you can find here, and I didn't install an older version, I just reinstalled the latest one.
