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Forum Discussion
ianmh
3 years agoHelpful | Level 6
New icon showing up in macOS dock
Today, a Dropbox icon appeared in my dock that wasn't there before. Does anyone know a way to disable it and go back to the old behavior, where the only Dropbox UI was the menu item?
Hi Everybody,
We have resolved this issue. Quit and relaunch your Dropbox app to remove the icon from your dock. In some cases, caching issues require a second quit and relaunch. Please let us know if this issue persists and I will pass that information onto the appropriate team.
Regards,
Ben
39 Replies
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- jaohar3 years agoHelpful | Level 7
Thank you, this is resolved for me. Had to restart Dropbox twice as suggested. Version number is the same.
- rvawt1723 years agoExplorer | Level 3
Fixed for me as well (after a second restart). Thank you!
- Bluestraw3 years agoNew member | Level 2
FIxed for me too (after 2 restarts). Thanks for the quick resolution here.
- scottorchard3 years agoExplorer | Level 4
This worked for me too, thank you! Two restarts of the app and everything is back to normal. Appreciate the quick resolution!
- Scott S.773 years agoHelpful | Level 6
No luck on my end. I restarted Dropbox three times and still had the dock icon.
I just restarted my Mac, and it's still there. 😞
- alan913 years agoNew member | Level 2
Yes, like everyone else took 2 restarts. Glad the bug is fixed.
- ianmh3 years agoHelpful | Level 6
Sure, that sounds good, thanks.
- ianmh3 years agoHelpful | Level 6
It worked! Thanks for the quick fix!
- Scott S.773 years agoHelpful | Level 6
I still have the icon in my dock.
Is there anything else I can do?
- beeflin3 years agoHelpful | Level 5
It keeps reappearing. Please can it not appear in the first place?
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