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mafiamarco's avatar
mafiamarco
Helpful | Level 5
3 years ago
Solved

MacOS Capture Folder not showing files

I have two MacOS computers signed into the same dropbox account. Macbook1  stores captures in the Capture folder. Macbook2 does not, but its captures are saved to https://capture.dropbox.com/. I want both computers to save locally to their respective Capture folders and to DropBox. Is this possible ? How to set this up on Macbook2 ?

desktop
Dropbox Capture
  • mafiamarco's avatar
    mafiamarco
    3 years ago

    Uninstall ( with AppZapper) and updated to latest version fixed the issue. It would be really great to know where to find or generate logs and also have control over the Capture Folder So I could separate these out for multiple computers

3 Replies

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey mafiamarco, sorry to hear you're having issues with this.

     

    Can you please let us know if you've installed the Capture desktop app on both of your computer and if so,  send us a screenshot of their status as shown in your menu bar?

     

    This would help us assist further. 

  • mafiamarco's avatar
    mafiamarco
    Helpful | Level 5
    3 years ago

    Yes I have.

     

    Mac1

     

    Computer 2

     

     

    The screen captures of Mac2 are not showing in capture folder but are in the app.

  • mafiamarco's avatar
    mafiamarco
    Helpful | Level 5
    3 years ago

    Uninstall ( with AppZapper) and updated to latest version fixed the issue. It would be really great to know where to find or generate logs and also have control over the Capture Folder So I could separate these out for multiple computers

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