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Problem with MacOs Ventura 13.0 on my MacBook Pro
When my MacBook rebooted after upgrading to Ventura 13.0, I got this message:
“Dropbox.app” is damaged and can’t be opened. You should move it to the Trash.
I clicked on "Cancel" and put this email together to send to y'all.
What is the problem? What should I do?
15 Replies
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- Jay
Dropbox Staff
Hi fredricstewart, thanks for bringing this to our attention.
Could you try reinstalling the app (without uninstalling it first) by clicking this link?
This will help me to assist further!
I can't open the installer app. Please update
It's a MIRACLE!
Thank you….working fine now.
- Nancy
Glad to hear your app’s back to normal, fredricstewart!
sharikov, are you receiving the exact same error as the one mentioned above? Did you try Jay's suggestion and there’s no difference?
I am experiencing the same issue. The dmg-file I downloaded is not responsive. The file size only 918 KB. Is that a complete file?
I later realized that the dmg was just mounting a volume with no notification at all. When accessing the volume (Finder, left side bar, close to other volumes such as Macintosh HD) I found the installer, and after installation everything was back in place.
