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Mark80's avatar
Mark80
Explorer | Level 4
5 months ago
Solved

Single or double tick in notification section of the Android mobile app.

DROPBOX APP
I messed up with some notifications after a long time I had not open drop box app. At the top RHS corner of the notification tab I have either 1 tick or 2 ticks at times, what are their meaning respectively? Thanks all, just making sure I have not missed any notifications

  • Hey Mark80! If you tap on the icon you’ve circled in your screenshot, then all notifications will be automatically marked as read on your mobile app.

5 Replies

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  • Theresa's avatar
    Theresa
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hi there Mark80​  and welcome to the community. I am glad to see you got your issue resolved.

    I’m Theresa 👩‍💻, one of the community managers here in the forum. I love joining in on conversations like this or kicking off new ones across the board. Since you’re using Dropbox on Android, I’d love to know... is there a particular feature in the mobile app that you find especially helpful?

    Looking forward to hearing your thoughts,

    T😸 (Dropbox Community Manager)

  • Mark80's avatar
    Mark80
    Explorer | Level 4
    5 months ago

    ah ok, that's it? Then I think it has 1 tick before tapping on it, then 2 ticks. Or maybe it has always two ticks, anyway it is nothing major, THANK YOU 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    Hey Mark80! If you tap on the icon you’ve circled in your screenshot, then all notifications will be automatically marked as read on your mobile app.

  • Mark80's avatar
    Mark80
    Explorer | Level 4
    5 months ago

    Ciao Megan, many thanks for your reply. It is Drop Box app, Android, see the attached, circled in green top right hand side corner. 

     

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    Hey Mark80 let's jump right into this! 

    As a first step would you mind clarifying if you're using our desktop or mobile app? 

    I'd love a few screenshots too, in order for me to have an exact visual of what you're referring to. Feel free to attach them here.

    Keep me posted, and we'll take it from there!

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