The Dropbox app is not launching. "Dropbox has unexpectedly quit." error.

Hello H. Hanyang 

Maybe I can help with this. Could you please send a screenshot of the error message "Dropbox has unexpectedly quit" to see how it looks visually? That could be a helpful indicator of what to do next.

Thanks,

Andrew (DBoxTips)

I am an individual contributor to the Dropbox Community forums, not affiliated with Dropbox. All opinions expressed here are my own.

I'm Korean. The error message is also in Korean. I've attached a screenshot.

The error message means the following

Dropbox has crashed unexpectedly.
Your files are secure. Please restart Dropbox to resume syncing and other functions.

H. Hanyang, regarding your previous post, keep in mind that Walter’s previous suggestion to set up a new user profile on your computer with admin rights is purely for troubleshooting reasons and we don’t expect you to have a separate profile to run the Dropbox app.

If you try this step though and it doesn’t help or if you can’t test this, let us know and we’ll further assist.

Thank you for the details H. Hanyang. That is helpful because it means that Dropbox is crashing internally due to a known reason, as opposed to an external startup crash. I can help with further troubleshooting this for you or Dropbox support could assist you if you open a ticket.

[Removed due to Community Guidelines]

Here to help,

Andrew (DBoxTips)

I am an individual contributor to the Dropbox Community forums, not affiliated with Dropbox. All opinions expressed here are my own.

I noticed the moderators removed part of my post “due to Community Guidelines”. Moderators, I genuinely want to understand what specific community guidelines were enforced here, since I just posted an offer to help free of charge, no strings attached, nothing promotional or commercial.

Thanks,
Andrew (DBoxTips)

안녕하세요 동일한 문제를 겪고있는데요 혹시나 해결이 되셨나요???

안녕하세요 woong! Dropbox 앱을 삭제했다가 다시 설치해 보았는데도 문제가 지속되나요?
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Hey woong! Have you also tried uninstalling and reinstalling the Dropbox app and the issue persists?

삭제하고 설치후에도 문제가 지속되고있습니다. advanced reinstall 을 해도 계속 지속지속중입니다.

It works during indexing and shuts down the program when synchronization starts.