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Dale1968's avatar
Dale1968
New member | Level 2
1 year ago
I have the same issue using Apple IOS on iPad. We don’t always have a WiFi or mobile data connection. Is there a fix for this issue?

Thank
Dale
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Dale1968, may I ask the Dropbox app version you’re using on your iOS device? 

 

When exactly did you notice this behavior occur? 

 

Does clearing the Dropbox app cache and reinstalling it help? What if you reinstall the Microsoft app, as well?

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