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fransvandervleuten's avatar
fransvandervleuten
Helpful | Level 7
2 years ago

Getting errors when opening my files with Adobe after upgrading my plan to Business

(Not so) goodmorning,   I recently updated my Plus (free) plan to a Dropbox Business plan for business reasons. As a graphic designer I am struggling with Adobe After Effects, Illustrator and Ind...
desktop
Error Messages
Third Party Integrations
fransvandervleuten's avatar
fransvandervleuten
Helpful | Level 7
2 years ago

Hello Walter,

 

As I said earlier, the problems started when I upgraded my plan to Dropbox Business.

It has nothing to do with Adobe After Effects running in Bete, check:

 

 

 Same errors when I use the normal After Effects

 

 

 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi fransvandervleuten, I'd recommend contacting the support team directly for them to investigate in more detail.

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