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Barnsey's avatar
Barnsey
New member | Level 2
2 years ago

Unable to open Excel files on Android Dropbox mobile app - Office login loop

Hi, I have a free dropbox account and have used it for years to store a few basic excel spreadsheets that I use daily. I have a paid Microsoft 365 account that I use on my android phone and lenovo la...
Android
Microsoft Office
Mobile
Dbell654's avatar
Dbell654
New member | Level 1
12 months ago

I mean Dropbox isn't working with excel at all. I have to save the file to my device and not use Dropbox to access the file in excel. 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
12 months ago

Hey Dbell654, do you currently use two Dropbox linked accounts?

If so, how many accounts have you connected to Excel? I'd just like to check if the issue remains present with just one Dropbox account connected.

You might want to try out these steps:

- Navigate to the Excel app
- Tap account icon in top left corner
- Tap 'Storage Accounts'
- Tap 'Edit'

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