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Forum Discussion
Buzzly2012
5 years agoHelpful | Level 5
Black Friday deal
I saw a Black Friday banner across the top of my Dropbox account, for a 25% discount to upgrade to Plus. I accidentally closed the banner but now I can't see how to get the discount. Any help, anyone?
35 Replies
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- Hannah5 years ago
Dropbox Community Moderator
Hey Buzzly2012, thanks for posting on our Community!
Would you mind trying logging out of your account and back in, to see if you get that banner again?
If not, let me know and I'll reach out to you via email.
Thanks! - ddefayette5 years agoNew member | Level 2
I've had the exact same issue! It appears and then disappears every time I go to plans and pricing. It's like a scam!
- ddefayette5 years agoNew member | Level 2
I've had a promotional banner for 25% off a year subscription pop up at the top of my screen when I log in to Dropbox, but then when I click on plans & pricing it magically disappears. I'd love to take advantage of it but it seems like it's fake? Any ideas on where I can go to use the deal?
- Buzzly20125 years agoHelpful | Level 5
Hi Hannah - the banner did not return when I logged back in. 😕
- martinwidenmusic5 years agoExplorer | Level 4
It disappeared for me as well 😕
- swjz5 years agoNew member | Level 2
Same for me, can you email me for help? Thanks!
- skyhigh695 years agoNew member | Level 2
Im also not seeing the promo, please help.
- Buzzly20125 years agoHelpful | Level 5
UPDATE: Well, I had to go ahead and pay because my box was full and I couldn't wait for a resolving response from Hannah . Pretty bummed that Dropbox threw out a promo but then didn't actually offer/honor it. But looks who laughing... I still gave them my money so... 😕
- Hannah5 years ago
Dropbox Community Moderator
Hey guys, mind if I reach out to you via email, so we can look into this more closely?
I can reach out to you as well, Buzzly2012, if you want, to see if there's something we can do. - Buzzly20125 years agoHelpful | Level 5Yes, @Hannah - that works for me: [email address removed per the Dropbox Community Guidelines]
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