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Buzzly2012's avatar
Buzzly2012
Helpful | Level 5
5 years ago

Black Friday deal

I saw a Black Friday banner across the top of my Dropbox account, for a 25% discount to upgrade to Plus. I accidentally closed the banner but now I can't see how to get the discount. Any help, anyone?

Dropbox Plus
Payments
Plans
Promotions
upgrades

35 Replies

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  • Yuria's avatar
    Yuria
    New member | Level 2
    4 years ago

    Hello, 

    I had a message pop up saying 3 months premium free but accidentally closed it, and now I can't have it again. 

  • RodF's avatar
    RodF
    Explorer | Level 3
    4 years ago

    Please contact me also, I would like to upgrade if I can get a Cyber Monday deal.

  • RodF's avatar
    RodF
    Explorer | Level 3
    4 years ago

    Hannah, please reach out to me as well. Thank you.

  • BenjiM's avatar
    BenjiM
    Explorer | Level 3
    4 years ago

    Hannah, can you contact me as well please. thank you

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hi everyone, please could you let us know what location you were at when you saw the specific offer on the site?

  • mstcl's avatar
    mstcl
    Explorer | Level 4
    4 years ago

    @Hannah @Jay

     

    I took a screenshot of the offer from Nov 26th. See below.

     

    Like others said, I would love it if we could honor this pricing for me.

     

    Thank you!

     

    (If anyone's wondering why I have a screenshot: I had difficulty making the purchase, so I took it in case. I emailed support, but they haven't responded yet six days later.)

     

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi mstcl, thanks for the screenshot and sorry for jumping in. 

     

    Just like Jay asked, can you please clarify which country were you located in at the time you received this offer?

     

    That’ll help us check this further.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey mstcl, thanks for flagging this with us. 

     

    I'll forward this information to the team and I'll let you know more about this once I have more info.

     

    Let me know if you have anything else to add in the meantime. 

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