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Clarajensn's avatar
Clarajensn
New member | Level 2
10 months ago

Can't change my plan

It won’t let me change my plan it keeps on saying I’m already paying but it won’t let me change it

Billing
Payments
Plans
upgrades

1 Reply

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Hey there Clarajensn - sorry to hear you're having issues with this.

     

    Could you please send us a screenshot of the exact error you're getting and clarify the plan you're on at the moment?

     

    Thanks!

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