Forum Discussion

trpjazz's avatar
trpjazz
New member | Level 2
26 days ago

How can I downgrade your plan to the Dropbox Plus account with 1TB of space?

Dropbox Plan: Plus
Payment Method: Card
How did you upgrade? Dropbox Website
Question or Issue
Dropbox Plus 2TB Acct:  How do I downgrade to the standard Plus 1TB account? I added 1TB 3 yrs ago, but I never need more than 150Gb. Easy to upgrade, or cancel, but I have found no Downgrade option.

cancellations
downgrade
Dropbox Plus
Plans
Storage space

1 Reply

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    26 days ago

    Welcome to our forum, trpjazz.

    The Dropbox Plus plan with 1TB of space no longer exists, I’m afraid (once upgrading to Dropbox Plus, you automatically get 2TB of storage instead). 

    If you still wish to downgrade your Dropbox account and cancel your paid plan, then you’ll go back to Dropbox Basic, which is our free plan with 2GB of space.

    Let me know, if you need any further help.

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