How can I get a refund for a FormSwift charge?

Thanks for posting here, Hristina. 

Since we’ll need to look into this further, can I send you an email to this email address? 

Let me know if that’s OK, and we’ll go from there.

Yes, here is my email: 

[removed per Community Guidelines]

I just sent you an email, Hristina. Please reply to it, when you can.

Hi @dropbox - my credit card was charged by Formswift for 96.00 supposedly annual subscription but I did not see any email confirmation of this software, Ive searched my inbox through and through. I've argued with them to get a refund and they have not been helpful and have been very dodgy with technical support and customer service. I have no communication from them that I've subscribed to their services. I've cancelled the renewal but they will not give me a refund. How can I get this refunded to me? Thank you

Hi the same thing happened to me and I Formswift has been very uncooperative. They won't even send me a receipt for the charge on my credit card. they just took the money and did not send one communication. I don't understand this. every product i have a subscription too even dropbox send me a notice when my account is charged but they ghosted me and now won't give me a refund or send me a receipt even.

Hey gmaldonado, I checked our system for you and was able to locate your support ticket. I’ve left an internal note to our team on your behalf, so they should contact you as soon as possible about your request and further assist.

I just got charged 104.52 without my authorization.please help me get my refund my email is removed

Hey Jay1418, let's jump right into this! 

Have you tried the steps provided here, in order to contact our Support by any chance? 

If you're having trouble opening a new ticket, let me know and I'll be happy to do it on my end for you.

Thanks a bunch!

I just sent you an email Jay1418!

I'll see you there! 🤗