How do I redeem the promotion with my new Acer computer?

Hey DJOS85, thanks for reaching out to our Community.

Can you check out this article and make sure you've followed all the correct steps?

Make sure to also check the FAQs at the bottom of the page, to make sure you're eligible.

Let me know what you find.

HI Hannah, yes I have looked at the article and FAQ and followed all of the steps. The computer is brand new, although I am an existing dropbox user, and I've successfully logged into dropbox using the pre installed app. Please advise on how to proceed.

Have you previously had a promo space increase? 

HI Mark, I have not.

Hi from me too, DJOS85. Can we go ahead and log a ticket for you next? We can message you to the email address that’s linked to your Community profile here.

HI Nancy, yes please do.

You’re all set, DJOS85! Please reply to my email, when you see it.