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Forum Discussion
I have an unauthorized charge linked to an account I don't know.
does anyone have a direct phone number or at the least a direct email for dropbox. i need to get in contact with them asap and have ran circles around the website trying to find support.
No, I just assume Dropbox would be able to sort it as they charged itâŠ. Theyâve just told me they wonât refund the charge and have provided me with a random persons email address and told me theyâll cancel âmy subscriptionâ. Iâll have to contact my bank, so frustrating though đ
Mark
Super User II
Super User II
T1509 wrote:
No, I just assume Dropbox would be able to sort it as they charged itâŠ. Theyâve just told me they wonât refund the charge and have provided me with a random persons email address and told me theyâll cancel âmy subscriptionâ. Iâll have to contact my bank, so frustrating though đ
Thats the right thing to do though. Your card has been compromised. If they are successful here they will do the same elsewhere. Its irresponsible to not talk to your bank about it. Your identify and spending are at risk if not.
