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Mathurvarun's avatar
Mathurvarun
Explorer | Level 3
2 years ago
Solved

I've paid for Plus but it's not on my account

My apple account was charged in July to pay for the annual Dropbox subscription but Dropbox account says my subscription has expired

  • Hi Mathurvarun, thanks for bringing this to our attention.

     

    Could you try seeing if you can restore the purchase on your account using the steps from this page?

     

    Keep me updated with any progress!

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi Mathurvarun, thanks for bringing this to our attention.

     

    Could you try seeing if you can restore the purchase on your account using the steps from this page?

     

    Keep me updated with any progress!