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Linking Personal and Business accounts - Account types?
I searched the help and forums, but couldn't quite find the answer to my question.
My wife has a long-held Dropbox Plus personal account, which syncs to her laptop (via the Dropbox app with the standard Dropbox folder). She recently opened a Basic account for limited professional use, which has now grown and in need of an upgrade. Up until now, she's only accessed it through her browser. Ideally, this account can be synced to her laptop, along with the personal one, while keeping the two accounts clearly seperate.
I've gotten as far as discovering that one can *link* a Personal and Business account, which seems to do exactly what we want, but I'm confused on which exact plans have the capability.
Per this page, the Business account for individuals is the Professional. But this page confuses me about whether a Plus account can be linked with a Professional account, or if it has to be a Business Standard. This first screenshot's description makes it sound like the Professional account is not a Business account, when it is clearly listed under Business in the second screenshot...
Help!
Also, just to confuse matters, we already upgraded her professional account to a Plus account, but I think I can easily upgrade further if needed.
Last, if anyone has experience with linking personal and business accounts -- is it pretty easy and foolproof? I believe I read there are actually two different Dropbox folders (presumably labeled appropriately) that otherwise behave like a normal personal one. That would be ideal. Too much fiddling with the app, or logging in and out, will only create confusion.
We're on macOS, if that makes any difference.
Thanks for any and all help!
devynosborne wrote:
But this page confuses me about whether a Plus account can be linked with a Professional account, or if it has to be a Business Standard.
While Professional is considered a business account, it's an individual account, just like the Basic and Plus accounts. Account linking can only be done with a team plan, which would be Business Standard or Business Advanced. You can't link a Plus and Professional account.
I believe I read there are actually two different Dropbox folders (presumably labeled appropriately) that otherwise behave like a normal personal one. That would be ideal.That's correct. The existing personal account would have its folder renamed to Dropbox (Personal) and the Business account would be in a folder called Dropbox (Team Name), where Team Name is the name you give to the Business team.
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I have a similar but slightly different problem: a dropbox plus account for my personal use, but have been invited to a Standard Business Account for work. I need to keep these accounts separate (not merge them!), but I'd prefer to have them both easily accessible on my laptop in separate folders. I cannot only use online access as the internet is intermittent. Please could someone advise on EXACTLY how this is done. The articles are not helpful in puzzling this out.
- Mark
Super User II
You need to follow https://help.dropbox.com/accounts-billing/multiple-accounts/link-unlink-two-accounts from one of the accounts. Notably the 'Link Your Accounts' space.
But this article does not tell me whether I can link Dropbox Plus and a Standard Business account! I am still in the dark here.
- Nancy
Dropbox Community Moderator
- Yes this annoys me too. It used to work, but now they want to force you into multiple paid accounts, and upgrade one to a business account which from what I understand Costa much more $$$
- Can a single user not be a professional or a business? What you are doing is not carring about or helping the entrepreneur or small business of one (which there are many) and only supporting large business or businesses.
Plus & pro should be business accounts, and these larger super expensive account, maybe call them "Enterprise" or something signifying a larger need for users or data and give the little man (or woman) back their power! Well, a bit late. but if u did link to a teams account your packrat feature and _ALL_ the file versions it had stored were deleted by an automated script with _NO_ way to retrieve the file versions. I have opened 2 dbox tickets and after going up the support tiers I was told "sorry, no luck. we can restore the packrat feature but _NOT_ all the file versions we deleted. No where in the linking process was this explained and I was not made aware of the impeding doom from my files. Super bad practice on dbox part. Clearly the "customer success" part of dbox is not listened to and only the revenue generation team and programmers are making the decisions.
