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Message from Dropbox about completing date of birth by 1st September or lose Family Plan Access
Does anyone know how to update account details with your date of birth
the link to the article gives not details how to update your date of birth
Hi andy, Due to recent regulations, you...
- Hi all, sorry for jumping in.
I wanted to share the good news that the issue has been resolved.
Our team has been working hard on the matter, and everything should be back to normal now.
You can all enter your DOB, by following the link in the email that was sent.
Thank you for your feedback and reports.
Apologies for any frustration caused.
Add me in to this entire chaos. Tried everything to locate this and unable to find. 25 years in I.T. and failing!
As with everyone else, my life is in DropBox and I am now about to download the whole lot!!!
I'm sick of this as well. I've tried logging in via an anonymous session so there are no cookies stored and there's just no way to provide my date of birth on log-in, or anywhere in the user settings. This is absolutely ridiculous.
I've been using Dropbox continuously with this account since 2009, so the only way I could be under the age of 16 is if I had started my Dropbox account when I was 4.
Is this only affecting UK customers? Everyone I've seen in this thread is referring to what they've spent in £s.
Maybe just UK dropbox family customers?
