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Forum Discussion

Catalyst-of-Awesomeness's avatar
Catalyst-of-Awesomeness
Helpful | Level 6
4 years ago

Something went wrong message when trying to pay for upgrade

I have been directed to seek your help paying for an upgrade on my account.   I get the same error no matter what computer, or browser (even incognito). It allows me to enter all my payment info, ...
Dropbox Plus
Payments
Plans
upgrades
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi fanneyhrundh; I’m sorry to hear you’re having the same issue. 

 

I’ve sent you a message to the email address that’s linked to your Community profile here. Please reply back to me, when possible.

alex_k's avatar
alex_k
Explorer | Level 4
3 years ago
Spoiler
Also having the same issue... I'd like to change the billing details, please let me know how to do this and get it resolved. Thank you! 

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