Subscription not working

Hey de_waltdan, sorry to hear you're having issues with this.

I assume you've also tried clearing your browser's cache and/or using an incognito window too? 

Could you please send us a full-page screenshot of the error including the URL you're navigating to so that we can have a visual too?

Thanks!

Thanks for the screenshot de_waltdan 

Would it be OK if we reached out via email to have a further look internally at this point? 

yes, that would be great. 

Hi de_waltdan, I just sent you an email, I'll see you there!

I have the same problem. When I try to make a payment, an empty window pops up to verify my payment, but it never moves forward. The same is on more browsers. The useless chatbot keep bringing me back, that for support I need a subscription - which I cannot do without support.

How can I upgrade my subscription?

Hi SBCHU, do you have any proxy, VPN, extensions, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

Hi Jay, none of these.

The window that should be popping up is the EU verification window for purchases. If it is blank, then it means the window or domain is being blocked.

Could you try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely?

Tried, but no success.

One of the debug messages in the browser: "Refused to load https://acs.revolut.com/challenges/browser because it does not appear in the form-action directive of the Content Security Policy." Can it be, that Revolut cards are not supported?