Forum Discussion

de_waltdan's avatar
de_waltdan
Explorer | Level 4
2 years ago

Subscription not working

Hi there,    I'm currently having an ongoing issue with trying to purchase a dropbox+ subscription. No matter what browser, what device, or what card I use, I still get the same error of not being ...
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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

It's possible that this is the case. Are you able to pay using a different card?

SBCHU's avatar
SBCHU
Explorer | Level 4
2 years ago

Yes, but not really willing to do it. The subscription will be used for work, for which this is the card to use. 

The payment works well with Hellosign - if it cannot work here, I will have to stay with the Hellosign package 😞

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