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Macher Management's avatar
Macher Management
New member | Level 2
3 years ago

Trouble Upgrading to Business with plan purchased through Apple App Store

Really need help here!   I am trying to upgrade my Plus personal account to a Business account to gain the teams functions as my business is expanding.   HOWEVER, when I choose to upgrade (either...
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Mark's avatar
Mark
Icon for Super User II rankSuper User II
3 years ago

Hi, 

Unfortunately there isnt anything you can do here. You need to wait for your paid plan to complete and expire before you can upgrade to a different plan. There isn't a way around that. 

 

All I can suggest is contacting support via www.dropbox.com/support and see if they have one. 

Macher Management's avatar
Macher Management
New member | Level 2
3 years ago

Oh darn, that is not the solution I was looking for an frankly the worst case...  I do appreciate you responding and I will reach out to Dropbox Support and cross my fingers...

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