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Forum Discussion
Phil80
5 years agoNew member | Level 2
I'm not receiving the email to verify my account, any help?
For the validation of my account, I do not receive the mail from dropbox in my mailbox ... an idea?
42 Replies
Replies have been turned off for this discussion
- Annarita Battista Pleasy4 years agoHelpful | Level 5
I tried everything:
- requesting for a verification email, using a different browser, also in private mode
- Contact my email provider: Aruba. It need to know which is the error message that Dropbox receives.
- add no-reply@dropbox.com in my address book
the chatbot is unavailable if I haven't confirmed the e-mail, but this is my problem!!!!!
I'm frustrated by this issue and the impossibility of have a feedback by dropbox.
Furthermore, manytime I could access to my account. The message is that the password is wrong!!!!
It isn't true.
I would be very grateful if you could reply.
- Annarita Battista Pleasy4 years agoHelpful | Level 5
thank you!
I've just replied
- Annarita Battista Pleasy4 years agoHelpful | Level 5
- Annarita Battista Pleasy4 years agoHelpful | Level 5
Dear Megan,
yesterday did you receive my e-mail?
I'm referring to this conversation:
thank you,
Annarita
- Megan4 years ago
Dropbox Community Moderator
- GB134 years agoExplorer | Level 4
Problem persists...
Dropbox still unable to send verification email. Unbelievable
- Jay4 years ago
Dropbox Community Moderator
Hi GB13, are you using a public email provider, or a private domain?
Are you receiving any emails in the junk/spam folder?
- Annarita Battista Pleasy4 years agoHelpful | Level 5
thank you Jay It's private. Aruba.
What does it mean public?
- Annarita Battista Pleasy4 years agoHelpful | Level 5
❤️ thank you Megan, I've just replied.
- Annarita Battista Pleasy4 years agoHelpful | Level 5
I'ven't the folder spam
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