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Lobke Rondelez's avatar
Lobke Rondelez
New member | Level 1
11 months ago
Solved

I'm trying to update the email address of my account, but it says it's taken.

I want to add a new email address to my account, but Dropbox says 'it is already taken'. Although I still see my old email address in my account. How can I adjust this? Because my old email address w...
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  • Rich's avatar
    Rich
    11 months ago
    Lobke Rondelez wrote:

    I want to add a new email address to my account, but Dropbox says 'it is already taken'.

    That means there's already another Dropbox account which uses that email address. You would need to sign in to that account and change the email address before you could re-use that email on a different account. An email address can only be associated with a single account.

Lobke Rondelez's avatar
Lobke Rondelez
New member | Level 1
11 months ago

Thanks, you were right! I accidentally created a second account with this email address. Thanks for helping me!

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