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Anas1's avatar
Anas1
Explorer | Level 4
6 years ago
Solved

My Dropbox account was deleted due to inactivity, can I get back my referral space?

Hi,

My account was deleted as I was inactive for over a year, and I understand that but is it possible if I can get back the space I earned through referrals to friends previously and yes, I registered with the same email address?

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  • Daphne's avatar
    Daphne
    6 years ago

    Hey there Anas1, I hope you're well today!

    To see if there's anything that we can do for you in this situation, I've reached out to your email address linked to your Community profile.

    Please just check your inbox when you have a moment and we can take it from there.

    Thanks!

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  • Susq's avatar
    Susq
    New member | Level 2
    3 years ago

    Hi,

    How do I reopen my account after it got closed? I didn't notice the warnings/ mails (thought they are spam emails) . I didn't use my account for a looong time so that's why it closed, ok. BUT I need those files back. Please, tell me that there is something to do to save those files...!

     

    (I opened new account, but that doesn't bring missing files back..:C  )

     

     

    Susq

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey Susq, thanks for taking the time to post here today.

     

    I'm afraid that if your account was closed due to inactivity, it's not possible to get it restored.

     

    I'm sorry that I can't help you more with this, but if you have any more questions, let me know.

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