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My Dropbox account was deleted due to inactivity, can I get back my referral space?
Hi,
My account was deleted as I was inactive for over a year, and I understand that but is it possible if I can get back the space I earned through referrals to friends previously and yes, I registered with the same email address?
32 Replies
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- Daphne
Dropbox Community Moderator
I'm afraid that if the account has already been closed lessly, that we wouldn't be able to restore the account to the same state as it was before.
If you'd like to, you could open up a new account with the same email address. However, it will be a brand new account without any associated to the previous account.
Hope this info helps!
My Dropbox account [Removed as per Community Guidelines] was deleted by the Dropbox team, how do i return ir back?
- Jay
Hi Khaled Yassin, what error do you get when you attempt to login to the account? Were you part of a Dropbox Business team?
Hi, I have the same issue. My account has been deleted as I was inactive for over one year. But, those files are very important to me. How can I get them back?
- Hi,
My account was deleted as I was inactive for over a year, and I understand that but is it possible if I can get back the space I earned through referrals to friends previously and yes, I registered with the same email address? I have important documents which I must recover.
Looking forward to your reply! - WalterHey sekiyika & Idna; thanks for joining our discussion here.
If your accounts were indeed closed due to inactivity, I'm afraid we won't be able to help with recovering the accounts or any files you may have stored there.
I know its been a long time but is there anyway i can get my pics back ive been using another email so didn't see the one about this ty
- Mark
Super User II
No, sorry, once an account is removed for inactivity the files are permanently removed.
- This problem same with me.
My Dropbox account was deleted due to inactivity, can I get back my referral space? - Mark
aguskristianto - sorry once an account is deleted for inactivity all data is removed relating to that account. There is no record of your referral space etc. so nobody can return it.
