Too many incorrect attempts. Please try again in a few minutes.

I am having the exact same issue  -  really frustrating  it is actualy due to support i got on the chat with my business Accoint 

can someone post any beneficial info about it?

hello Megan, I got the same issue and I didn't receive any reset password in my inbox. This is work-related dropbox so I'm kind of freak out now. Can you fast forward steps to help me directly? my contact email is  - My dropbox email is - and I can access both of my emails.

Thanks.

[Moderator note: Personal information removed per the Community's Guidelines]

Hi tienthanhng, hope you don’t me jumping in. 

I’ve opened a support ticket for you, so we can look into this internally. 

When you have time, please check the email address that’s tied to your forum profile here, and reply back to me. 

Cheers!

Hi there. I have been trying to reset my password for an email that  I haven't used for close to a year. There are two things are happened and I don't know what to do or who to reach out to:

1. I didn't receive the reset password link in my email. 

2. I tried to redo it, and it kept showing "too many attempts. try few minutes later"

Can someone reach out to me and help me out with resetting one of my dropbox account? 

Best

Thanks for the comment here, xxyyzz and sorry to see you're having trouble.

Can you try to reset your password again, from a different connection or network, to see if that helps?

Hi: 

I have tried adding no-reply@dropbox.com to your contacts list and am still unable to receive a password reset email. This is very frustrating as I need to access my account. 

same here!!! I am having difficulty as well. I can't receive any password reset link in my email even by adding no-reply@dropbox.com to your contacts list. This has been effected my work!!!

@Hannah. 

I have tried everything that possible solution that I can find in this community, but none of it can solve my problem. would you please help me solve this problem? My work has been affected due to this matter. 

thank you 

Don't worry, xxyyzz, we'll try our best to help you out.

Are you not receiving the password reset email, on the address associated with the account you're using here, on the Community? Or is it a different Dropbox account?

Can we send you an email, so we can look into this?

It is a different dropbox account. I can't log in and do anything. So, therefore, I used my personal dropbox account log-in to reach out for help. 

Please do send me an email, and I can let you know which email my dropbox account can't receive the reset link.