Your workflow is unique 👨💻 - tell us how you use Dropbox here.
Forum Discussion
Error 500 when trying to delete account
Hi,
I got Error 500 when trying to delete my account.
I tried with firefox, edge, chrome. Same error every time.
Can you help ?
Best regard,
B
78 Replies
Replies have been turned off for this discussion
- Nancy
Dropbox Community Moderator
Thanks for giving that a try, prestong777888. Can we log a ticket for you then?
It looks like we'll need to investigate this further. We can email you to this address.
- Tried the incognito window, didn’t work. After I inserted.
- Megan
Hi there prestong777888 - sorry to hear you're having issues with this.
Can you please open an incognito window on your browser instead, and give this one more try?
Do you receive this error message right after inserting your Dropbox password or before that?
Let me know what happens.
Keep getting error 500 when trying to delete account. Tried on multiple browsers.
- Jay
Hi Deleteaccount, do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?
- Hello,
I’m trying to delete my account and I keep getting a 500 error. I tried clearing c&c, incognito, different browsers and nothing. - Nancy
Hey OATTohatsu! Please check your email address, and reply back to me. We’ll take it from there.
- Nancy
Hey DarkPatterns500! Please check this email address, and reply back to my message, when you can.
yes. do I need to send you my email address or are you able to look it up?
