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dictroi's avatar
dictroi
Explorer | Level 3
2 years ago

I have I just set up an account but I put the wrong email, so I can't verify the account.

I got a new laptop and set up a dropbox account. Unfortunately, I misspelled 1 letter on the email and now i cant get access to verify with the 6-digit code. How can i correct my email?
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Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
dictroi wrote:

I ... set up a dropbox account. Unfortunately, I misspelled 1 letter on the email and now i cant get access to verify with the 6-digit code.

You won't be able to access the account if you're not able to receive the security code, and there's no way to change your email without access to the account.

 

If you just created the account, create a new one with the correct email.

  • dictroi's avatar
    dictroi
    Explorer | Level 3
    2 years ago

    Ok and I suppose I wont be able to use the HP promo that came with it?

    • Rich's avatar
      Rich
      Icon for Super User II rankSuper User II
      2 years ago
      dictroi wrote:

      Ok and I suppose I wont be able to use the HP promo that came with it?

      If you already redeemed it, no, you wouldn't be able to use it again.

       

      Where was the typo in your domain name? Was it in your name before the @ or in the domain after it? And is the email on a custom domain that you control, or something more like Gmail, Yahoo, an ISP, etc.?

      • dictroi's avatar
        dictroi
        Explorer | Level 3
        2 years ago

        I put a o instead of a 0 in the name before the @

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