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Hamid5's avatar
Hamid5
New member | Level 2
3 years ago
Solved

I lost my gmail - how can I access my account?

Gmail lost

  • What exactly is the issue? 

     

    If you do not have access to the email account then it isnt possible to regain access to a Dropbox if you do not know the password

5 Replies

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    What exactly is the issue? 

     

    If you do not have access to the email account then it isnt possible to regain access to a Dropbox if you do not know the password

  • thefriendlychilly's avatar
    thefriendlychilly
    New member | Level 2
    2 years ago

    Hi Mark, I have similar issue.. I still have the dropbox login password, although i have lost my mailbox account (because the domain linked to the email addr has expired)

    however when i login, dropbox sent confirmation code to the mailbox and prevented me to login. any advise?

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