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I want to recover old photos and my password has expired
Good morning everyone. Since 2016 I decided to recover my old account, but I no longer found the photos and videos it contained, how do I recover them?
3 Replies
- It also tells me that the password for this account has expired but it doesn't give me the ability to reset it
Heeeeelp! - Rich
Super User II
If you mean that you haven't used the account since 2016 then the account was most likely deleted and you've now signed in to a new, empty account. Accounts that are idle for more than a year are deleted due to inactivity.
If you mean something else, you'll need to provide more information.
- Hannah
Dropbox Community Moderator
Hey RobyRobx, have you used the steps in this article, to change your expired password?
