Not receiving verification email, how can I verify my account?

thanks, I replied to the email

Sure thing, Sam, I just emailed you, so we'll continue working on this there.

yes, please

No worries, then, can we send you an email on our end, so we can take a closer look?

The verification emails are not going to my spam folder.

I went to the link you provided through an incognito tab but once again I was asked to verify my email which I can not due because I am not receiving those emails, however I am receiving email notifications for this chat.

Hey samtheman326, sorry to hear about this.

Just to confirm, did you also check your spam folder?

If it's not there either, I would suggest going to this page from a private browsing/incognito window and submitting a help request to our support team, so they can assist you further.

Once you have your ticket number, please send it here as well.

Thanks!

I just started a dropbox account and cannot receive the Email verification email. I have tried opening in another browser, double checking that my email was entered correctly, added the no reply dropbox email to my address book.....no luck with any of these.

Hey ManonM1, thanks for posting on our Community!

Can you check your spam folder, to see if the email went there?

If not, try adding no-reply@dropbox.com to your email contacts and then try to verify your email address again.

Let me know how it goes.

Hello, 

I can not confirm my email adress because I don't receive the email confirmation. When I ask to "send me again" the e-mail I have an error message "a problem has occurred while processing your request". Can you help me please ? 

Thanks,

Manon

مرحبًا @Ey12، مرحبًا بك في مجتمعنا!

فقط للتأكد من أننا على نفس الصفحة هنا: هل تشير إلى رسالة التحقق الإلكترونية، أو رمز الأمان المكون من 6 أرقام الذي يستخدم لمرة واحدة للوصول إلى حساب Dropbox الخاص بك؟

هل يمكنك أيضًا محاولة إضافة no-reply@dropbox.com إلى جهات اتصال بريدك الإلكتروني ثم المحاولة مرة أخرى؟

على أية حال، سأنتظر ردك حتى نتمكن من المضي قدمًا!

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Hey Ey12, welcome to our Community! 

Just to make sure we're on the same page here: do you refer to the verification email, or the 6-digit-security one-time-code in order to access your Dropbox account? 

Can you also try adding no-reply@dropbox.com to your email contacts and then try again?

In any case, I'll be waiting for your response, in order for us to proceed!