Dropbox macOS 11 Big Sur Problem: Finder Integration and Smart Sync

[JOfE]

Dropbox version v110.3425 in macOS 11 is not showing integration in the finder menu. It is also not showing smart sync notifications in finder windows. Anyone else have this problem?

[PhilippeZ]

Same kind of issue on Big Sur : SmartSync icons not showing in the finder.

ps: the Finder integration seems to be ok : the dropbox actions do appear in the right click menu on files/directories.

[devilsinkpot]

Similar here, but no integration at all – not in Finder window's toolbar, nor in contextual menus.

[JOfE]

I downloaded and re-installed the dropbox app. The account had to re-sync but it is now showing smart sync status. Try that.

[wzrdjr]

I downloaded and installed v110.4.458 but still no finder intergration or contextual menu options for Dropbox.

[devilsinkpot]

It's back now, but I needed to remove all components manually and install from scratch. A simple re-install wasn't suffice.

[Sparqx]

@devilsinkpot, can you pass on what you did to remove all the components? I dragged Dropbox from the Applications folder to the trash and reinstalled with a download but that didn't work. Perhaps also deleting the folder ~/Library/Application Support/Dropbox?

[USP]

Same issue here. After installing dropbox again, the second time it worked. 

[devilsinkpot]

I cleaned out the usual folders under /Library and ~/Library from any Dropxbox-related files (Application Support, Application Scripts, Caches, Containers, GroupContainers, Dropbox, …).

The issue keeps coming back. I can't pin it down to some special event, but I reinstalled three times now and each time Finder integration vanished after less than a day of using the machine. On two machines. One a factory installed, new Macbook with nothing but Big Sur and Creative Cloud on it.

[robjewitt]

Urgh, I'm not looking forwards to having to do that