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Black Friday deal

Black Friday deal

Buzzly2012
Explorer | Level 4

I saw a Black Friday banner across the top of my Dropbox account, for a 25% discount to upgrade to Plus. I accidentally closed the banner but now I can't see how to get the discount. Any help, anyone?

35 Replies 35

Hannah
Dropbox Staff
Hey @Buzzly2012, thanks for posting on our Community!

Would you mind trying logging out of your account and back in, to see if you get that banner again?

If not, let me know and I'll reach out to you via email.

Thanks!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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ddefayette
New member | Level 2

I've had the exact same issue! It appears and then disappears every time I go to plans and pricing. It's like a scam!

ddefayette
New member | Level 2

I've had a promotional banner for 25% off a year subscription pop up at the top of my screen when I log in to Dropbox, but then when I click on plans & pricing it magically disappears. I'd love to take advantage of it but it seems like it's fake? Any ideas on where I can go to use the deal? 

Buzzly2012
Explorer | Level 4

Hi Hannah - the banner did not return when I logged back in. 😕

martinwidenmusic
Explorer | Level 4

It disappeared for me as well 😕

swjz
New member | Level 2

Same for me, can you email me for help? Thanks!

skyhigh69
New member | Level 2

Im also not seeing the promo, please help.

Buzzly2012
Explorer | Level 4

UPDATE: Well, I had to go ahead and pay because my box was full and I couldn't wait for a resolving response from @Hannah . Pretty bummed that Dropbox threw out a promo but then didn't actually offer/honor it. But looks who laughing... I still gave them my money so... 😕

Hannah
Dropbox Staff
Hey guys, mind if I reach out to you via email, so we can look into this more closely?

I can reach out to you as well, @Buzzly2012, if you want, to see if there's something we can do.

Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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