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I received the same email & have the same issue. I can't find where to update the DOB from! This truly frustrating for how much we pay for this service. Not to mention that we store important personal and business data on it.
DropBox team, please sort this out!
Hi everyone, as this is account-specific information, if you've been receiving these notifications, please could you contact the support team directly in order for them to assist further on their end.
This issue has now re-emerged and the link I received to confirm my Date of Birth just forwards me to my Home page. I can't find any place to enter or confirm my Date of Birth on either the web app or the desktop app.
Can you all just confirm that you don't see any prompt to add your date of birth, when you sign in your account online?
Confirmed. I don't see any prompt when I click on the link and it takes me to my Dropbox account.
i recieved the same notification and I entered an incorrect number in year, now it tells me that my account will be closed. How can I update the information?
i recieved this notification and I entered an incorrect number in year, now it tells me that my account will be closed. How can I update the information?
For more info on available support options, see this article.
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