You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Account Access
1129 TopicsData security when using Dropbox.
I am a bit worried on the issue of data security on Dropbox. I just started using it recently, and I wonder if it's also like some platforms that share user data with third-party websites. Because it's annoying how strange people will send emails and SMS to me of something I have no initial knowledge about.7Views0likes1CommentMy Dropbox account was closed due to inactivity. Can I recover it?
My Business account looks like its been closed due to inactivity. Is it too late to have it re-activated and files restored. I'm not even sure when it was closed as i didn't notice receiving emails (I probably got them but didn't notice them).. I'm not sure why but for some reason i always thought files would be stored and never lost or deleted. Please help!Solved22Views0likes1CommentHow can I use my previous email for a new account?
Hello, I started with a new company a few weeks ago and I was given a work email to sign up for Dropbox. But me being stupid, I signed up for the wrong type of dropbox account. So I went ahead and disabled it on my own. Now I want to create a personal dropbox account with that same work email that I accidentally used to make a business account with that is now disabled. But it won't let me sign up for a new account as it keeps directing me to log in to the disabled account. How can I make a new account then with my work email? I really could use some help in this manner. Thanks.31Views0likes9CommentsThe one-time code isn't delivered to my email address.
i have another old account - mail adress and password existing - but if i wanna login an it says the system will send a 6-digit confirmation code, i do not receive on. can you send this to me on email ? thank you for help.52Views0likes7CommentsNo access to email to receive the security code
Hello i have my dropbox and know wat files i have upload i have my password and my account but i dont have acceses to my mail because the server of the mail was desactivated and my macbook and my iphone are new so how can i sign in without the security code or changing my mail without accesses to my old mail25Views0likes1CommentI can't access any of my 3 email addresses to get the one-time code.
I made this over 10 years ago. I have been trying to get access to 3 of my email addresses, gmail, but its a lost cause. I am trying to recover all the music me and my friend made, he passed away in 2022. I cant get this code. I have a different phone, computer, email address, everything. Please help me get in. Honestly i think i have like 3 accounts on here lol.14Views0likes1CommentI'm not receiving the password reset email. What can I do?
Hi, can't recover my other (older) account, which is obviously associated to another mail. I tried to get a mail to create a new password but I didn't find anything in the "inbox" and "spam" folder. I've tried many times (I waited 24 hours because I tried too many times, but the situation is the same) Thank you for your attention.Solved99Views0likes10Comments"This account has been marked as inactive. Contact the team admin" error, but I am the admin
I was using my account and then after coming back to my account an hour later the log in now fails and saidsThis account has been marked as inactive. Contact the team admin, which is my account. No explanation or way to solve this has been given, it cant be due to inactivity because I was just using it.244Views0likes5Comments