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Can't view files in shared folder - I keep seeing a black screen
Hello, I am hacing trouble viewing files, more specifically pdfs, that I've uploaded to a shared folder. I cannot preview in dropbox, and every time that I choose open in new tab, it takes me to a new tab, flashes the pdf, then goes black. Im unsure how to go about viewing my files. Ive checked permissions, and I have access. Even when i copy link and paste it into the search bar, a black screen pops up and im unable to view anything. This si quite frustrating as Im unable to view any file.
How should i go about this?
I believe Ive figured it out, it was an ad block extension that I had conflicting with the dropbox opening of files. Thank you for your response.
4 Replies
- Mark
Super User II
Have you tried clearing your cache and cookies on your browser?
It sounds like a fault with some software conflicting
^ additionally, after playing around with dropbox, the only way i was able to see what i've uploaded was by checking version history of the file. this cannot be the easiest way to view my files. please help.
Since posting ive cleared my cache and cookies, as well as updated my google chrome browser. I am still having the same problems viewing
I believe Ive figured it out, it was an ad block extension that I had conflicting with the dropbox opening of files. Thank you for your response.
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