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felixelaeis's avatar
felixelaeis
Explorer | Level 4
4 years ago

Error: Video failed to load on mobile

In the last week or so, some Dropbox video links from Patreon stopped working (I don't know if it affects any other sites - this is the one I use Dropbox for). I can't tell if the problem is that the...
Android
Mobile
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Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey spikehead9, thanks for bringing this to our attention.

 

Are you having this issue on Safari or a different browser? If you use a different browser, does it work?

 

And are you trying to preview files that are saved to your Dropbox account, or did someone share these files with you through a link?

 

Let me know and we'll take it from there.

SportEd's avatar
SportEd
New member | Level 2
4 years ago
Same story here on Android 12. 5hose who I've shared links to mp3 files can no longer play the files. I used the shared link I gave them and have the same issue. Cannot click on the play icon, as it just resets the play position 9f the track instead. This appears to be a new issue since last week.
  • SportEd's avatar
    SportEd
    New member | Level 2
    4 years ago
    I'm using duck duck go & chrome browsers

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