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Opening files automatically in Premiere (with Monterey)
I've just updated my system to Monterey and I'm having a problem with my old workflow. I used to open projects in Premiere and the app would find and synchronize automatically every file I needed fro...
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorHey tinch77, welcome to our forum!
Just to clarify, are you seeing a grey cloud icon next to the files in question or a green checkmark instead (meaning that they’re available offline)?
If you prefer, you can also attach a screenshot in this thread.
Let me know when you have more updates.
Hello Nancy, thanks for your reply.
The problem is with ONLY_ONLINE files, not the ones I've got available offline. There's this dropbox of work with lots of information. Before, every time I opened a new project, I would just have to locate the files and Premiere/Dropbox would automatically synchronize them. It would take some time but it worked. Now when I locate the file, Premiere fails at importing it with the classic "generic error".
Best!- Hannah
Sorry to jump in here, tinch77.
This does sound like it has to do with our support for macOS 12.3, which is something we're still working on.
You should be able to make your files available offline and then open them in Premiere without an issue, though.
Oh, I see, I was afraid of exactly that.
Hope you can find a workaround soon! Thanks for your time! 🙂
Best!
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