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pgheery's avatar
pgheery
Helpful | Level 6
1 year ago
Solved

Square box in photos tab in the mobile app on Android

Hi, I am new to the community so please forgive me if I'm in the wrong segment. My queries is when I open the photos section on my Android app a square box appears & stays there. A little segment rot...
Android
Error Messages
Mobile
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  • scdesigna's avatar
    scdesigna
    1 year ago
    Update is out and resolves the issue. Thanks.
pgheery's avatar
pgheery
Helpful | Level 6
1 year ago
I think it most likely is a Dropbox issue, I have 2 Android phones, both displaying the same symptoms, neither of which has been upgraded recently.
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hey everyone, thanks for alerting us to this.

 

Our team is aware of this issue and are currently working on a fix.

 

As a temporary workaround, you can star a photo as a favorite, which should resolve the issue for you.

 

Make sure to keep an eye on this thread for any updates.

 

Thanks.

  • EMCrash's avatar
    EMCrash
    Helpful | Level 6
    1 year ago
    Thank you staring an image as resolved my issue too
    • pgheery's avatar
      pgheery
      Helpful | Level 6
      1 year ago
      Issue resolved here too. Thanks everyone for assisting.

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