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jll6881's avatar
jll6881
Explorer | Level 3
3 years ago

'That didn't work for some reason' message

I have read other post here and tried EVERYTHING suggested and I'm getting beyond frustrated. I get the 'That didn't work for some reason message with the picture of the dog. After Windows did an upd...
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Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey there jll6881, sorry to hear you're having issues with this.

 

Could you please clear your browser's cache or try another browser, preferably with no extensions or plugins running and let us know if you still get the same error when accessing the shared links in question?

 

Thanks!

jll6881's avatar
jll6881
Explorer | Level 3
3 years ago

I've cleared the cache. I currently use Google Chrome and removed the 2 extensions I had. I tried Firefox and DuckDuckGo. I tried opening in another window as incognito. Didn't work

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