Trying to preview a file online, and getting message "This link isn't quite right" why?

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junaidiqbalshaikh wrote:

 I access my dropbox account from the browser (chrome) and when I try to open one specific file the following message is shown "This link isn't quiet right".

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Is this a file within your own account, or one that was shared with you?

My own

You dont need a link to access your own files junaidiqbalshaikh - just navigate to it via www.dropbox.com/home

I am not accessing via link, just like always I am accessing my floder from home directory.

Hi junaidiqbalshaikh, let's jump right into this! 

If you try using an entirely different browser, or an incognito tab on your existing one, do you get the same results? Can you try and let me know?

Keep me posted!

Megan  Its the same result incognito mode

Quite strange to be getting this error, when navigating to the file from your Dropbox files, junaidiqbalshaikh.

Can you also try to clear the browser's cache, to see if that helps at all? 

And how about if you try from another browser?

Hello, 

I'm still not able to access my shared docs. When I click on the document to open it, I get this: 

This link isn't quite right

Hi giorgia brignone, thanks for getting in touch!

I moved your post here where you can find some relevant info. 

Please give the suggestions here a try.

Keep us posted with what you find!

Thanks! I tried the suggestions above and I still get the same result...