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How can we move shared folders from one account to the other?
I am in the process of retiring and part of that requires me to move folders that I own and share from my Dropbox to the Dropbox of my employee.
I have downloaded instructions on how to move files between two Dropbox accounts and the moving component went relatively smoothly.
Both myself and my employer were logged in to our individual subscriptions online. My employer created a new folder on his Dropbox account, copied the shared files from the shared folder into the new folder, and the files disappeared from my shared folder in my Dropbox account - all good.
My employer now wants to share relevant folders with his new employee but is unable to do so as he received a messaged advising he is not the owner?
Does anyone have any suggestions how to fix this as we are unwilling to move any more folders until we can get this issue resolved?
2 Replies
- Megan
Dropbox Community Moderator
Hey KellyBBQ, thanks for posting here!
Based on everything that you described it sounds possible that your employer had "can edit" permissions on the old shared folder hence he could move its content to a new one.
However, in order to make sure everything worked like it should, we need to identify more about the owner of the new folder as we speak.
Can you ask your colleague to follow these steps in order to check who the current owner of the new shared folder is? Provided it's your Dropbox account you can always use these steps in order to move the folder's ownership from one account to the other.
One more thing to keep in mind is your employer's permissions in this shared folder. Could he check that as well and let me know?
Keep me posted, and we'll take it from there!
Thanks Megan
He tells me it now shows him as the owner, but I'll get him to take a closer look today.
