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gmhyslop's avatar
gmhyslop
New member | Level 1
9 months ago
Solved

I update files on both my computers, but they're not syncing with each other.

Hi all, I have devices linked to my own dropbox account -- one is my work desktop and the other is my laptop. I had no problem reading all the files on both computers until this year. Now, suddenly, ...
desktop
Mac
sync
  • Rich's avatar
    Rich
    9 months ago
    gmhyslop wrote:

    But the new ones I make on the laptop dont show on the dropbox website. So it seems the problem is with my laptop. Any ideas what it could be?

    First thing to check is that both copies of Dropbox are signed in with the same account. Go into Preferences in each one and make sure the email addresses match.

    If they match, check the sync status on the laptop. Hover your cursor over the Dropbox icon in your system tray (Windows) or menu bar (Mac) and see if it says Up to Date or if it indicates a problem.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
9 months ago
gmhyslop wrote:

Now, suddenly, whatever I do on one computer doesnt sync to the other, and vice versa.

Can you see the files on the Dropbox website?

Create a test file on each computer. Name one TEST1 and the other TEST2 or something similar. Make note of which file was created on which computer. Give them a moment to sync and then check the Dropbox website for the files. Which files show up on the site?

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