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Lost at work 's avatar
Lost at work
New member | Level 2
3 years ago

Missing files/folders on the app that are there on the online version

Using a small account for several people linked. Most of the content seems there when opening up through the Dropbox app but a few files and folders do not appear, but are there on the online version...
desktop
edit
Microsoft Office
sync
Web
windows
Lost at work 's avatar
Lost at work
New member | Level 2
3 years ago
Great, thank-you! It was a semi-colon in the name that was the issue. As for the other question I think Dropbox is running as normal, says up to date version 170.4.5895. I’m not sure where to find the synch status…
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for the update here, I'm glad to see that we found the sync issue!

 

The sync status is the one that says "up to date", so that's good as well.

 

Would you mind logging in through a different browser or a private browsing window, to see if you can find the same options when trying to open your Excel file?

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