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HAL Pilot's avatar
HAL Pilot
Explorer | Level 3
2 years ago

PDF files altered by Apple users when the files are shared

I have PDF files created on PC on dropbox with embedded hyperlinks. If someone with an applle product clicks on the links several issues happen. 1. the link does not work. 2. the link in the master f...
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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi HAL Pilot, thanks for posting today!

 

Are the embedded links linking to a non-Dropbox location, a relative link to another location in the PDF, or something else entirely?

 

How have you shared the PDF file with other users, is it via a shared folder, shared file or a shared link to the file?

 

This will help me to assist further!

  • HAL Pilot's avatar
    HAL Pilot
    Explorer | Level 3
    2 years ago

    Thanks for the reply.

    Are the embedded links linking to a non-Dropbox location - Yes a webpage, Example below

     

    [Removed as per Community Guidelines]

     

    How have you shared the PDF file with other users, is it via a shared folder, shared file or a shared link to the file?

     

    mostly shared folder with a link to the folder. I don't mind sharing the link to a test folder. this one allows edits. as if I was logging in vs. the non edit I use with most folks.

     

    [Removed as per Community Guidelines]

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      You mentioned two things, a shared folder, and a shared link to the folder. 

       

      Which did you provide to those users, as both of these are different in the features provided?

      • HAL Pilot's avatar
        HAL Pilot
        Explorer | Level 3
        2 years ago

        Shared folder. But its a link to the shared folder. here is the link. This one is read only for the folks going to it.

         

        [Removed as per Community Guidelines]

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