People with password sharing option disappeared?

The  "Require password" option will be replacing the existing "Only people with the password can access." option over time. It should work the same way. One reason the person might not see a password prompt is if they have already entered the password once for that link, then we will not ask them for the same password again. 

Note that the current Plus account does not have access to setting link password, but I think you are on a legacy plan that should have this feature. 

Megan - it has ALWAYS been an option for me.  Please re-read my comments.  I have had Dropbox Plus for nearly 13 years.  I have shared links that have password protection probably at least 50 times during those 13 years, two as recently as December 2023.  It has ALWAYS been an option.

Lisa - no, this was the first time I sent that person a link for that folder.  I just set it up (for my taxes, so you can see why it needed password protection) within the last couple of days and set up the link and password for that folder for the first time yesterday - except the password part did not work.  I tried using the "require password" option with this particular link, but she told me this morning that she was able to open the folder without a password.  Now I have to terminate the link and make sure she has downloaded everything already.

Here is a screenshot showing this option clearly available and usable in my Dropbox Plus account, as it has been for nearly 13 years.

Lisa - the "Require Password" option is not working at all for me.  It shows as an option, but it does not work.  I just want the old option back, honestly, and am not sure I am understanding why Dropbox appears to be attempting to remove an extremely important security feature that I have been able to use for nearly 13 years.  Maybe it's time for me to switch to a different cloud platform if that is what is happening.  If Dropbox is going to take away this feature from my account, I will have no choice as it is completely unfair that I should have to pay double what I pay now to get a feature I have had for over a decade.  That's not how you treat long-time customers.

Lisa, please. I know how this works. I tried to set up the folder with a password. It wouldn't give me the "only persons with the password can access this link" option for that folder so I tried the allegedly new "Require password" option. I sent the recipient the file link and the password. Once she clicked on the link, it took her straight to the folder – it did NOT require the password as indicated. This was a new folder and I had never created any links to it before.  Furthermore, this is NOT the way I have done it in the past.  I have always used the "only persons with the password can access this link "option.  I showed a screenshot of that option above in my comments, which clearly establishes that I have had that option.  I 100% wanted the link to this folder to be protected by a password, but that option was not available for some reason.  Do you even actually read my comments and my explanation of what's happening?  I just really want this fixed.  There is no excuse for this.  A feature that I have had access to for 13 years should not suddenly be removed or stop working.  I'm hoping it's just a glitch of some kind and that it can be fixed.  Apparently it was fixed for the original poster back in September, and she also had Dropbox Plus.  Can someone please just fix this problem?

SCHouston it sounds like this may be a bug or it could be that there is something else causing this behavior.  Unfortunately these forums are not a good channel for determining the root cause of your specific issue. 

I recommend causing contacting customer support so they can work with you live to determine the cause of your issue. 

If it is indeed a bug, they will be able to route this to our internal teams in addition to determining if it is specific to your account or something more widespread.  However, this is not the result of any changes made to Dropbox or your plan.

To verify that the  "Require password"  option is working, you can open the link in an incognito browser window yourself. 

Lisa, that is not true. When I test the link in an incognito browser, I'm forced to create a new or login to an existing account. This is not the same as entering a password to access the folder! Please fix ASAP!