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Azora 's avatar
Azora
Explorer | Level 3
3 months ago

Shared files were not downloaded in time and now are deleted - is there a way to recover them?

Dear Dropbox Support Team,   I hope this message finds you well. I am reaching out regarding a set of files that were unfortunately deleted from my account. These files were videos and pictures f...
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Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 months ago
Azora wrote:

I am reaching out regarding a set of files that were unfortunately deleted from my account. ... They were originally shared with me via Dropbox, but I did not save them in time.

Unfortunately, if the share was removed from your account, there's no way for you to recover the files. The original owner would need to share the files with you again. You can check your Share page to see if the folder is still available to rejoin, but if it's not listed there, there's no way to recover the files.

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